Cookie Policy

1. What Are Cookies?

Cookies are small text files that websites may store on your computer, mobile phone, tablet or other device when you visit a website.

Cookies can help a website:

• Remember your preferences
• Maintain website functionality
• Understand how visitors use the website
• Improve website performance
• Measure marketing campaigns
• Provide relevant advertising or remarketing
• Provide security and fraud-prevention functions

Cookies may be first-party cookies, which are set by Sanrotechnologies, or third-party cookies, which are set by third-party service providers operating on or through our website.

Cookies may also be either:

• Session cookies – which generally expire when you close your browser
• Persistent cookies – which remain on your device for a specified period or until you delete them

Cookies and similar technologies can include tracking pixels, tags, scripts, web beacons, local storage and other technologies that perform similar functions.

2. Why Does Sanrotechnologies Use Cookies?

We may use cookies and similar technologies for several purposes, including:

2.1 Strictly Necessary Cookies

These cookies may be necessary for the website to function properly.

They may help with:

• Website navigation
• Security
• Session management
• Form functionality
• Preventing fraudulent or abusive activity
• Remembering privacy or cookie preferences
• Providing requested website functionality

These cookies generally cannot be disabled through our website’s cookie preference controls where they are necessary for the operation of the website.

2.2 Functional Cookies

Functional cookies may allow the website to remember information and preferences that improve your experience.

For example, they may help us remember:

• Language or regional preferences
• Website settings
• Previously selected preferences
• Other customisation choices

2.3 Analytics and Performance Cookies

We may use analytics technologies to understand how visitors interact with our website.

These technologies may collect information such as:

• Pages visited
• Time spent on pages
• Referring websites
• Approximate location
• Browser and device information
• Operating system
• Website interactions
• Links clicked
• Traffic sources
• Other technical or usage information

We may use this information to:

• Understand website traffic
• Identify technical problems
• Improve website performance
• Improve website content
• Understand visitor behaviour
• Measure the effectiveness of our marketing activities

Where applicable, we may use services such as Google Analytics or similar analytics platforms.

3. Advertising and Marketing Technologies

As a digital marketing agency, Sanrotechnologies may use advertising and remarketing technologies on its own website.

Depending on the services and technologies implemented on the website, these may include platforms such as:

• Google Ads
• Google Tag Manager
• Google Analytics
• Meta advertising technologies
• LinkedIn advertising technologies
• Other advertising platforms
• Conversion tracking technologies
• Remarketing or retargeting technologies

These technologies may help us:

• Understand how visitors interact with our website
• Measure advertising performance
• Determine whether an advertising campaign resulted in a website visit or enquiry
• Create audience segments
• Display advertisements on third-party platforms
• Improve the relevance and effectiveness of our advertising

Third-party platforms may combine information collected through our website with information they already hold about you.

The availability and use of these technologies may change from time to time.

Where third-party tracking technologies collect or process personal information, Sanrotechnologies will take reasonable steps to ensure that their use is consistent with applicable privacy requirements.

The Australian Privacy Principles require appropriate consideration of transparency, collection, use, disclosure and overseas disclosure when personal information is collected through tracking technologies.

4. Tracking Pixels and Similar Technologies

We may use tracking pixels, web beacons, tags, scripts or similar technologies.

A tracking pixel may transmit information to a third-party service provider when you visit a webpage or interact with particular content.

Depending on the technology and configuration, information may include:

• IP address
• Browser and device information
• Webpage URL
• Pages viewed
• Interactions with the website
• Advertising information
• Approximate geographic information
• Referral information
• Other technical or usage information

We aim to configure tracking technologies in a manner that collects only information reasonably necessary for the relevant purpose.

We do not intentionally configure tracking technologies to collect sensitive information unless there is an appropriate legal basis and the collection is permitted under applicable law.

The OAIC recommends data minimisation and clear notification where third-party tracking pixels are used.

5. Types of Cookies We May Use

The exact cookies used on our website may change depending on the website functionality, plugins, integrations and marketing platforms currently installed.

The following table describes the main categories of cookies that may be used:

The actual cookies placed on your device may vary depending on which services and integrations are active on the website.

6. Third-Party Services

Some cookies or similar technologies may be placed by third-party service providers.

These providers may include, where applicable:

• Google
• Meta
• LinkedIn
• Website analytics providers
• Advertising providers
• Hosting providers
• Security providers
• Customer relationship management platforms
• Embedded content providers
• Other technology providers used by Sanrotechnologies

Third-party providers may process information according to their own privacy policies and terms.

We recommend reviewing the privacy information of third-party providers whose services are used on our website.

Sanrotechnologies does not control the privacy practices of third parties and cannot guarantee how a third party will process information after receiving it.

7. Cookies and Personal Information

Not every cookie identifies an individual.

However, information collected through cookies and similar technologies may constitute personal information where it can reasonably be linked to an identifiable individual.

For example, depending on the circumstances, information such as an IP address, online identifier, URL information or advertising identifier may be capable of being linked with other information held by a third-party platform.

Accordingly, Sanrotechnologies may treat certain cookie and tracking information as personal information where required by applicable law.

Our handling of personal information is also explained in our Privacy Policy.

8. International Data Transfers

Some third-party technology and advertising providers used by Sanrotechnologies may process information outside Australia or outside the country in which you are located.

As a result, information collected through cookies, analytics technologies or advertising technologies may be transferred to or processed in other countries.

Where applicable, Sanrotechnologies will take reasonable steps required by applicable privacy laws when personal information is disclosed to overseas recipients.

For further information, please refer to our Privacy Policy.

9. Your Cookie Choices

Depending on your location and the technologies used on our website, you may be able to control certain cookies through:

• Our cookie consent or preference mechanism
• Your browser settings
• Your device settings
• Controls provided by third-party advertising or analytics platforms

Where a cookie preference mechanism is available, you can use it to manage the categories of cookies that you allow.

Please note that disabling certain cookies may affect website functionality.

For example, disabling necessary cookies may prevent some parts of the website from working correctly.

10. Managing Cookies Through Your Browser

Most modern browsers allow you to:

• View cookies
• Delete cookies
• Block cookies
• Allow cookies from selected websites
• Receive notifications before cookies are stored

You can generally find these controls in your browser’s privacy or security settings.

Deleting or blocking cookies does not necessarily prevent all forms of tracking. Some services may use alternative technologies such as pixels, local storage or other identifiers.

11. Do Not Track Signals

Some web browsers offer “Do Not Track” or similar settings.

Because there is currently no single universally accepted technical standard governing how websites should respond to all such signals, our website may not respond to every browser-based Do Not Track signal.

Where applicable law requires a particular response to a recognised privacy preference signal, we will seek to comply with the applicable requirement.

12. Google Analytics

Where Google Analytics or another analytics platform is used on our website, it may collect information about website visits and interactions.

Analytics information may be used to understand:

• Website traffic
• Visitor behaviour
• Popular pages
• Traffic sources
• Website performance
• Marketing effectiveness

Google may process information in accordance with its own terms and privacy policies.

Sanrotechnologies may configure analytics tools to limit the collection and sharing of information where appropriate.

13. Google Ads and Remarketing

Where Google advertising technologies are used, cookies, pixels or similar technologies may be used to:

• Measure advertising conversions
• Understand advertising performance
• Build advertising audiences
• Support remarketing
• Display advertisements across Google’s advertising network or partner websites

Advertising preferences may also be controlled through Google’s available advertising settings.

14. Meta, LinkedIn and Other Advertising Platforms

Where advertising pixels or similar technologies from Meta, LinkedIn or other advertising providers are installed, those technologies may collect information about website interactions.

This information may be used for purposes such as:

• Conversion measurement
• Audience creation
• Remarketing
• Advertising optimisation
• Campaign reporting

The specific information collected and how it is used depends on the technology and configuration implemented on the website.

15. Cookies Used by Website Plugins and Embedded Content

Our website may contain third-party functionality such as:

• Contact forms
• Maps
• Videos
• Social media content
• WhatsApp or messaging functionality
• CAPTCHA/security tools
• Booking or scheduling tools
• Payment services
• Chat functionality
• Other embedded services

These services may use cookies or similar technologies.

When you interact with third-party content, the relevant third party may collect information in accordance with its own privacy policy.

16. Cookie Retention

Cookies may remain on your device for different periods depending on their purpose.

Some cookies expire when you close your browser, while others may remain for a specified period.

Cookie durations may change when we update website functionality, analytics tools, advertising platforms or other integrations.

We periodically review the tracking technologies used on our website to ensure they remain appropriate for their intended purposes.

17. Children’s Privacy

Our website and services are intended primarily for businesses, professionals and general users and are not specifically directed toward children.

We do not knowingly use cookies or tracking technologies for the purpose of collecting personal information from children in circumstances where such collection is prohibited by applicable law.

Where applicable laws impose additional requirements concerning children or age-related consent, we will comply with those requirements.

18. Security

Sanrotechnologies takes reasonable steps to protect information collected through our website against unauthorised access, misuse, interference, loss and unauthorised disclosure.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

Our approach to information security and data breaches is explained further in our Privacy Policy.

19. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to our website
• Changes to cookies or tracking technologies
• Changes to third-party service providers
• Changes to advertising or analytics platforms
• Changes in applicable laws
• Changes to our business practices

When we make material changes, we may update the “Last Updated” date at the beginning of this policy and, where appropriate, provide additional notice.

We recommend checking this page periodically for the latest version.

20. Relationship With Our Privacy Policy

This Cookie Policy explains our use of cookies and similar technologies.

Our Privacy Policy provides broader information about how Sanrotechnologies collects, uses, stores, discloses and protects personal information.

If there is any inconsistency between this Cookie Policy and our Privacy Policy concerning the handling of personal information, the Privacy Policy should be read together with this Cookie Policy and applicable law.

21. Contact Us

22. Applicable Privacy Laws

Sanrotechnologies may operate across multiple jurisdictions.

Depending on the circumstances, our collection and use of information through cookies and similar technologies may be subject to applicable privacy and data protection laws, including, where applicable:

• The Privacy Act 1988 (Cth) and Australian Privacy Principles
• Applicable Australian direct marketing and electronic communications requirements
• India’s applicable data protection laws and regulations, including the Digital Personal Data Protection Act 2023 and applicable rules as they come into force
• Applicable privacy and data protection laws in jurisdictions where our clients or website visitors are located
• Other laws that may apply based on the nature of our activities, services and data processing

The applicable legal requirements depend on the circumstances and are not necessarily the same for every website visitor.

23. Important Notice